We know you have a lot of questions?
We tried to cover most of them

What kind of companies can use this solution?
Brands across industries like Electronics, Electricals, footwear, automobile parts among many others have been using NeuroWarranty. Basically, any brand which provides after-sales product warranties on their products should use NeuroWarranty😃
Who owns the customer data collected via platform?
Data collected and Managed on NeuroTags will always be yours and won't be shared with any third party. Also we have bank-grade measures to secure your data.
Our manufacturing is done by a 3rd party OEM. Can we implement this?
Yes, most of the brands that we work with have 3rd party manufacturing. We help you with the best practices on how they have been doing it to make the process easier.
What if we already have warranty registration page on our website?
Going to a website and filling up a long warranty form is cumbersome for users.
This leads to high dropouts. NeuroWarranty provides the easiest way for higher warranty registrations. Our clients have seen a growth of 300%.
Where will the QR codes be printed?
QR codes can be printed either on the products or on your warranty label.
We use a CRM to manage customer queries? Can NeuroWarranty be integrated?
NeuroWarranty comes with an inbuild CRM for the service teams. However if required, we have REST APIs which can be consumed by the teams.
How quickly after onboarding, I can start using the system?
Brands have been able to roll out their paperless warranties in less than a week's time.
Can the solution be customized as per my business process?
We don't think that should be required. While working with various brands, over the years, we have evolved the product to include those features. But still, you have a unique requirement, reach out to us, and our solution expert will help address your queries to the best.
Is serialized/ Unique codes mandatory for every item?
We recommend having a unique code for every item so that they are easily identified. But don't worry if you have operational challenges we have a solution to that too.

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