Every plan includes the customer warranty app and the warranty management software for your team. Choose by how many serial numbers you register each month.
14-day free trial · No credit card required · Cancel anytime
Best fit: Growth
For startups and new brands
For growth-stage brands
For growing companies with multiple brands
For large catalogs and custom needs
Delivering results for 100s of leading brands globally
| Feature | Startup | Growth | Growth Plus |
|---|---|---|---|
| Customer warranty app | |||
| Serial numbers per month | Up to 5,000 | Up to 10,000 | Up to 25,000 |
| Warranty registration | Included | Included | Included |
| Customer accounts | Included | Included | Included |
| Manage warranties | Included | Included | Included |
| Request warranty claims | Included | Included | Included |
| Digital warranty card | Included | Included | Included |
| Notifications | Email, SMS | Email, SMS, WhatsApp | |
| Product feedback | Included | Included | Included |
| Brand theme color | Included | Included | Included |
| White-labelled web address | Not included | Included | Included |
| Warranty management software | |||
| Batch and serial number management | Included | Included | Included |
| Manage warranties | Included | Included | Included |
| Product return and replacement | Included | Included | Included |
| Ticket management (CRM) | Included | Included | Included |
| Reporting and analytics | Included | Included | Included |
| Customer profile management | Included | Included | Included |
| Brands | 1 | 1 | 3 |
| Data export | Included | Included | Included |
| Team and integrations | |||
| Team member logins | 1 | Up to 3 | Up to 10 |
| API integration | Not included | 1 user | Up to 3 users |
| Support | |||
| Onboarding and implementation | Account executive | Account executive | Dedicated account executive |
| Ongoing support | Email and phone | ||
Customers register with a scan, keep digital warranty cards and raise claims, with no app download.
Your team manages serial numbers, registrations, claims, replacements and customer queries in one place.
Choose your data center, get SSL encryption on every plan and keep full ownership of your customer data.
Track registrations, claims and customer feedback by product, batch and channel.
“They have helped us a big way in implementing paperless warranty solutions for our brand. They have great technology, and the implementation and integration set up was really quick.”
“We were looking for a technically strong solution, and NeuroWarranty certainly stood up to our requirements. It eased consumer interactions and automated the warranty claims process.”
“Our after-sales support team loves NeuroWarranty and uses the software to manage all our warranties and customer communication.”
“The solution is very useful in getting the customer to register and avail warranty, and also it's very easy for us as sellers to monitor the warranty registrations and claims.”
A serial number is the unique code given to one product unit, which customers scan to register and claim. Your plan sets how many serial numbers you can generate each month.
Yes. Every plan starts with a 14-day free trial, and no credit card is required.
You can upgrade instantly. Downgrades and cancellations take effect at the end of your current term.
No. You can cancel whenever you want, and the cancellation takes effect at the end of your term.
Talk to us about an Enterprise plan sized to your catalog, brands and team.
Two applications: a browser app for your customers to register products, manage warranties and raise claims, and a business application for your team to manage serial numbers, warranties, claims and customers.
You choose your data center from the start, our servers are hosted in world-class data centers, the application is kept up to date with security patches, and every plan includes SSL encryption.
Visa, Mastercard and other major debit and credit cards. We do not accept PayPal.
Set up digital warranties for your products in days, not months. No credit card required.
No credit card required · Cancel anytime